Terms of service

General

By accessing or purchasing from Dār Vault, you agree to these Terms of Service. If you do not agree, please refrain from using our website.

Products & Availability

  • All products are handcrafted and subject to availability.

  • Images and descriptions are representative; slight variations are inherent to artisanal production.

  • We reserve the right to update product details, pricing, or availability at any time.

Orders & Payments

  • Orders are confirmed only after successful payment.

  • Production begins once payment is received.

  • For customized or made-to-order items, orders cannot be canceled once production has started.

Production & Shipping Timelines

  • Most orders require a minimum of 30 days for production and delivery.

  • Timelines are estimates and may vary due to customization, artisan workload, customs clearance, or external factors.

Shipping & Customs

  • Dār Vault is not liable for delays caused by shipping carriers or customs authorities.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Dār Vault or its partners and may not be used without prior written consent.

Limitation of Liability

Dār Vault shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website, except where prohibited by law.

Force Majeure

We are not responsible for delays or failures resulting from events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or governmental actions.

Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia.

For any questions regarding our policies, please contact us at aaldoultli@darvault.co.